At MORRISROE LIMITED, we respect your privacy and are dedicated to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our services, including our website.
This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection laws. It applies to:
Customers and buyers
Prospective customers
Website visitors
Suppliers and business partners
We only collect personal data that is necessary for specific and legitimate purposes, and we keep it only as long as required.
You may provide personal information when you:
Make a purchase or register an account
Contact our customer service team
Subscribe to newsletters or marketing campaigns
Take part in surveys, promotions, or feedback requests
Browse or interact with our website (see our Cookie Policy for more details)
Order processing
Data: name, address, company details, VAT, email, phone
Legal basis: contract
Retention: 5 years after purchase
Customer support
Data: contact details, communication history
Legal basis: contract
Retention: 5 years
Marketing communications
Data: name, email, preferences
Legal basis: consent
Retention: until consent is withdrawn
Targeted advertising
Data: purchase and browsing behavior
Legal basis: consent
Retention: until consent is withdrawn
Surveys and feedback
Data: name, email, responses
Legal basis: legitimate interest
Retention: 1 year
Usage analytics
Data: anonymized or aggregated data
Legal basis: legitimate interest
Retention: 1 year
Legal obligations
Data: information required by law
Legal basis: legal obligation
Retention: as required
Inquiry handling
Data: name, email, message
Legal basis: legitimate interest
Retention: 3 months
Newsletter subscription
Data: name, email
Legal basis: consent
Retention: until consent is withdrawn
Marketing activities
Data: preferences, interactions
Legal basis: consent
Retention: until consent is withdrawn
User feedback
Data: name, email, responses
Legal basis: legitimate interest
Retention: 1 year
Website performance
Data: pseudonymized analytics
Legal basis: legitimate interest
Retention: 1 year
Security and fraud prevention
Data: IP address, technical logs
Legal basis: legitimate interest
Retention: 1 year
Legal obligations
Data: information required by law
Legal basis: legal obligation
Retention: as required
We never sell your personal information. However, we may share it with trusted partners under strict agreements, such as:
Shipping and logistics providers
Hosting and cloud service providers
Marketing and analytics tools
Legal or regulatory authorities (when required by law)
All partners are contractually bound to process your data securely and in full compliance with UK GDPR.
We apply both technical and organizational measures to protect your personal data, including:
Encryption and restricted access controls
Regular software updates and monitoring
Staff training in data protection best practices
Secure backups and disaster recovery procedures
While no system can be 100% secure, we continuously improve our security measures.
You have the right to:
Access your personal data
Correct or update inaccurate details
Request the deletion of your data (in certain cases)
Restrict the processing of your data
Object to marketing or profiling activities
Receive your data in a portable format
To exercise these rights, please contact us.
MORRISROE LIMITED
Unit 4 Oaks Court Warwick Road, Borehamwood
HERTFORDSHIRE
WD6 1GS
United Kingdom
Email: info@soremohome.com
We may update this Privacy Policy to reflect legal requirements or changes in our services. The latest version will always be available on our website. Where required by law, we will inform you of significant updates and, if necessary, request renewed consent.